List of SysPrep error messages and error fixes - Amazon WorkSpaces
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List of SysPrep error messages and error fixes

Modern AppX Packages might still be installed for your users. Remove the AppX package by running the Powershell cmdlet, Remove-AppxPackage.

Note

During the BYOL import process, offending AppX packages will be cleaned up and Sysprep will be retried. If the image import process continues to fail, it means AppX packages will need to be manually cleaned up.

To disable reserved storage

  1. Open the Registry Editor but entering regedit.exe.

  2. Navigate to the registry key: HKLM\Software\Microsoft\Windows\CurrentVersion\ReserveManager.

  3. Change the value of the ShippedWithReserves parameter from 1 to 0.

  4. Change the value of ActiveScenario to 0.

  5. Disable Reserved Storage in Windows using the following command:

    DISM.exe /Online /Set-ReservedStorageState /State:Disabled

You must uninstall your antivirus software. Run the Image Compatibility Checker to get details for the antivirus software to uninstall. For more information, see (Optional) Validate your image before importing.

SysPrep failure reason couldn't be determined. Contact Amazon support at https://aws.amazon.com/support.