Getting Started with Amazon AWS
AWS services or capabilities described in AWS documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon AWS.

AWS Support

AWS Support is a one-on-one, fast-response support channel that is staffed (24x7x365) with experienced technical support engineers and customer service professionals. The service helps customers at any level to use AWS products and features successfully. For more information, see AWS Support Plans.

AWS Trusted Advisor helps you provision your resources by following best practices. Trusted Advisor inspects your AWS environment and finds opportunities to save money, improve system performance and reliability, or help close security gaps. For more information, see Meet AWS Trusted Advisor.

The AWS Support API (available to Business and Enterprise-level Support customers) provides automated access to the functions of the AWS Support Center.

Please note the following Amazon AWS implementation particulars, which are potentially relevant to all services in the Beijing and Ningxia Regions.

  • To use services in the Beijing and Ningxia Regions, you need an account and credentials specific to the Beijing and Ningxia Regions. Accounts and credentials for other AWS Regions will not work for services operating in the Beijing and Ningxia Regions. Likewise, accounts and credentials for the Beijing and Ningxia Regions will not work for other AWS Regions.

  • There are two Availability Zones in the Beijing Region.

  • There are three Availability Zones in the Ningxia Region.

  • In AWS Identity and Access Management (IAM), you can grant or deny a service access to resources using the Principal policy element. Service principal values vary by Region.

  • The domain for both the Beijing and Ningxia Regions is www.amazonaws.cn.

  • The endpoints for services in the China (Beijing) Region and the China (Ningxia) Region are different from other global endpoints.

    • The endpoint domain for both the Beijing and Ningxia Regions is amazonaws.com.cn.

    • For an endpoint in the China (Beijing) Region, the Region value should be cn-north-1.

    • For an endpoint in the China (Ningxia) Region, the Region value should be cn-northwest-1.

    • For example, the endpoint for Elastic Load Balancing in the Beijing Region is elasticloadbalancing.cn-north-1.amazonaws.com.cn.

    Endpoint syntax varies from service to service. For more information, see China (Beijing), China (Ningxia), and the service-specific documentation.

  • In the China Regions, the Amazon Resource Name (ARN) syntax includes a cn.

    For example: arn:aws-cn:iam::123456789012:user/division_abc/subdivision_xyz/Bob.

  • The EC2-Classic platform is not supported.

  • AWS Marketplace is not supported.

  • The free usage tier is not available in the China Regions.

Note

The AWS documentation might show code examples for endpoints and ARNs that are not specific for the Beijing and Ningxia Regions. When using examples, verify you are using the correct endpoints and ARNs for your Region.

Language Options

Chinese is the default language for Amazon AWS documentation. To switch to the English version of the page, use the language selection dropdown at the top of the page. Note: Selecting a different language will update the language cookie, making it the default language.

Chinese-language URL syntax:
http://docs.amazonaws.cn/aws/latest/userguide/introduction.html
English-language URL syntax:
http://docs.amazonaws.cn/en_us/aws/latest/userguide/introduction.html

Feature Availability and Implementation Differences

The Amazon AWS implementation of AWS Support is unique in the following way:

  • API access to AWS Trusted Advisor data via the AWS Support API is not supported.

User Guides

Amazon AWS user guides are available in HTML and PDF, in both Chinese and English. API guides are available in HTML and PDF, in English only. Currently, the API guides are not available in the Beijing and Ningxia Regions. Links to API guides will take you to the global AWS site. Note that some features and functionality described in the guides may not be available in the current Amazon AWS release.