Communication
A communication associated with a support case. The communication consists of the case ID, the message body, attachment information, the submitter of the communication, and the date and time of the communication.
Contents
- attachmentSet
-
Information about the attachments to the case communication.
Type: Array of AttachmentDetails objects
- body
-
The text of the communication between the customer and Amazon Web Services Support.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 8000.
- caseId
-
The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47
Type: String
- submittedBy
-
The identity of the account that submitted, or responded to, the support case. Customer entries include the IAM role as well as the email address (for example, "AdminRole (Role) <janedoe@example.com>). Entries from the Amazon Web Services Support team display "Amazon Web Services," and don't show an email address.
Type: String
- timeCreated
-
The time the communication was created.
Type: String
See Also
For more information about using this API in one of the language-specific Amazon SDKs, see the following: