Communication
A communication associated with a support case. The communication consists of the case ID, the message body, attachment information, the submitter of the communication, and the date and time of the communication.
Contents
- attachmentSet
-
Information about the attachments to the case communication.
Type: Array of AttachmentDetails objects
- body
-
The text of the communication between the customer and Amazon Web Services Support.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 8000.
- caseId
-
The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47
Type: String
- submittedBy
-
The identity of the account that submitted, or responded to, the support case. Customer entries include the role or IAM user as well as the email address. For example, "AdminRole (Role) <janedoe@example.com>. Entries from the Amazon Web Services Support team display "Amazon Web Services," and don't show an email address.
Type: String
- timeCreated
-
The time the communication was created.
Type: String
See Also
For more information about using this API in one of the language-specific Amazon SDKs, see the following: