Welcome - Amazon Web Services Support
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China.

Welcome

The Amazon Web Services Support API Reference is intended for programmers who need detailed information about the Amazon Web Services Support operations and data types. You can use the API to manage your support cases programmatically. The Amazon Web Services Support API uses HTTP methods that return results in JSON format.

Note
  • You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

  • If you call the Amazon Web Services Support API from an account that does not have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

The Amazon Web Services Support service also exposes a set of Amazon Trusted Advisor features. You can retrieve a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks.

The following list describes the Amazon Web Services Support case management operations:

The following list describes the operations available from the Amazon Web Services Support service for Trusted Advisor:

For authentication of requests, Amazon Web Services Support uses Signature Version 4 Signing Process.

See About the Amazon Web Services Support API in the Amazon Web Services Support User Guide for information about how to use this service to create and manage your support cases, and how to call Trusted Advisor for results of checks on your resources.

This document was last published on May 21, 2022.