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Welcome - Amazon Web Services Support
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Welcome

The Amazon Web Services Support API Reference is intended for programmers who need detailed information about the Amazon Web Services Support operations and data types. You can use the API to manage your support cases programmatically. The Amazon Web Services Support API uses HTTP methods that return results in JSON format.

Note

  • You must have an Amazon Business Support+, Amazon Enterprise Support, or Amazon Unified Operations plan to use the Amazon Web Services Support API. If you're in an Amazon Region that doesn't offer one of these Amazon Web Services Support plans, or if you haven't transitioned to one of these plans, you can use the Amazon Web Services Support API with a Business, Enterprise On-Ramp, or Enterprise Support plan.

  • If you call the Amazon Web Services Support API from an account that doesn't have an Amazon Business Support+, Amazon Enterprise Support, or Amazon Unified Operations plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

You can also use the Amazon Web Services Support API to access features for Amazon Trusted Advisor. You can return a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks.

You can manage your support cases with the following Amazon Web Services Support API operations:

You can also use the Amazon Web Services Support API to call the Trusted Advisor operations. For more information, see Amazon Trusted Advisor in the Amazon Web Services Support User Guide.

For authentication of requests, Amazon Web Services Support uses Signature Version 4 Signing Process.

For more information about this service and the endpoints to use, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

This document was last published on September 15, 2026.