ResolveCase - Amazon Web Services Support
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ResolveCase

Resolves a support case. This operation takes a caseId and returns the initial and final state of the case.

Note
  • You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

  • If you call the Amazon Web Services Support API from an account that does not have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Request Syntax

{ "caseId": "string" }

Request Parameters

For information about the parameters that are common to all actions, see Common Parameters.

The request accepts the following data in JSON format.

caseId

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47

Type: String

Response Syntax

{ "finalCaseStatus": "string", "initialCaseStatus": "string" }

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

finalCaseStatus

The status of the case after the ResolveCase request was processed.

Type: String

initialCaseStatus

The status of the case when the ResolveCase request was sent.

Type: String

Errors

For information about the errors that are common to all actions, see Common Errors.

CaseIdNotFound

The requested caseId couldn't be located.

HTTP Status Code: 400

InternalServerError

An internal server error occurred.

HTTP Status Code: 500

See Also

For more information about using this API in one of the language-specific Amazon SDKs, see the following: