DescribeSeverityLevels
Returns the list of severity levels that you can assign to a support case. The severity level for a case is also a field in the CaseDetails data type that you include for a CreateCase request.
Note
-
You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.
-
If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the
SubscriptionRequiredException
error message appears. For information about changing your support plan, see Amazon Web Services Support.
Request Syntax
{
"language": "string
"
}
Request Parameters
For information about the parameters that are common to all actions, see Common Parameters.
The request accepts the following data in JSON format.
- language
-
The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the
language
parameter if you want support in that language.Type: String
Response Syntax
{
"severityLevels": [
{
"code": "string",
"name": "string"
}
]
}
Response Elements
If the action is successful, the service sends back an HTTP 200 response.
The following data is returned in JSON format by the service.
- severityLevels
-
The available severity levels for the support case. Available severity levels are defined by your service level agreement with Amazon.
Type: Array of SeverityLevel objects
Errors
For information about the errors that are common to all actions, see Common Errors.
- InternalServerError
-
An internal server error occurred.
HTTP Status Code: 500
See Also
For more information about using this API in one of the language-specific Amazon SDKs, see the following: