View support interactions - Amazon Web Services Support
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

View support interactions

Past interactions with Amazon Web Services Support are saved for 10 years. You can view past interactions from your Amazon Web Services Support Dashboard by selecting the List icon. Then, choose the interaction that you want to view. The Amazon Web Services Support interaction details appear. If you choose to create a support case from an interaction, then the interaction no longer appears in your past interactions list. The interaction now displays in the Case details page of the associated support case.

You can add additional details to the interaction to generate a new response. Or, you can choose to create a Amazon Web Services Support case from the interaction by choosing Create a case on the Amazon Web Services Support interaction details screen.