Manage accounts in India - Amazon Account Management
Determine which company your account is withCreate an Amazon Web Services account with AISPLManage your AISPL account
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Manage accounts in India

If you sign up for a new Amazon Web Services account and choose India for your contact address, your user agreement is with Amazon Internet Services Private Limited (AISPL), a local Amazon seller in India.AISPL manages your billing, and your invoice total is listed in Indian rupees (INR) instead of US dollars (USD). After you create an account with AISPL, you can't change the country in your contact information.

If you have an existing Amazon Web Services account with an India address, your account is either with Amazon or AISPL, depending on when you opened the account. To learn whether your account is with Amazon or AISPL, see Determining which company your account is with. If you're an existing Amazon customer, you can continue to use your Amazon Web Services account. You also can choose to have both an Amazon Web Services account and an AISPL account, although they can't be consolidated into the same Amazon organization. For information about managing an Amazon Web Services account, see Manage your Amazon Web Services account.

If your account is with AISPL, follow the procedures in this topic to manage your account. This topic explains how to sign up for an AISPL account, edit information about your AISPL account, and add or edit your Permanent Account Number (PAN).

As part of the credit card verification during signup, AISPL charges your credit card 2 INR. AISPL refunds the 2 INR after verification is done. You might be redirected to your bank as part of the verification process.

Determine which company your account is with

Amazon services are provided by both Amazon and AISPL. Use this procedure to determine which seller your account is with.

Amazon Web Services Management Console
To determine which company your account is with
Minimum permissions

To perform the following steps, you must have at least the following IAM permissions:

  • This procedure requires no special permissions.

  1. Open the Amazon Web Services Management Console at Amazon Web Services Management Console.

  2. In the page footer at the bottom of the page, look at the copyright notice. If the copyright is for Amazon Web Services, then your account is with Amazon. If the copyright is for Amazon Internet Services Private Ltd., then your account is with AISPL.

Amazon CLI & SDKs

This task isn't supported in the Amazon CLI or by an API operation from one of the Amazon SDKs. You can perform this task only by using the Amazon Web Services Management Console.

Create an Amazon Web Services account with AISPL

AISPL is a local seller of Amazon in India. Use the following procedure to sign up for an AISPL account if your contact address is in India.

Amazon Web Services Management Console
To sign up for an AISPL account
Minimum permissions

To perform the following steps, you must have at least the following IAM permissions:

  • Because this operation occurs before you have an Amazon Web Services account, this operation requires no Amazon permissions.

  1. Open the Amazon Web Services Management Console, and then choose Sign In to the Console.

  2. On the Sign In page, enter the email address that you want to use.

  3. Under your email address, select I am a new user, and then choose Sign in using our secure server.

  4. For each of the login credential fields, enter your information, and then choose Create account.

  5. For each of the contact information fields, enter your information.

  6. After you have read the customer agreement, select the terms and conditions check box, and then choose Create Account and Continue.

  7. On the Payment Information page, enter the payment method that you want to use.

  8. Under PAN Information, choose No if you don't have a Permanent Account Number (PAN) or want to add it later. If you have a PAN and want to add it now, choose Yes, and in the PAN field enter your PAN.

  9. Choose Verify Card and Continue. You must provide your CVV as part of the verification process. AISPL charges your card 2 INR as part of the verification process. AISPL refunds the 2 INR after verification is done.

  10. For Provide a telephone number, enter your phone number. If you have a phone extension, for Ext, enter your phone extension.

  11. Choose Call Me Now. After a few moments, a four-digit pin will appear on your screen.

  12. Accept the automated call from AISPL. On your phone keypad, enter the four-digit pin displayed on your screen.

  13. Once the automated call verifies your contact number, choose Continue to Select Your Support Plan.

  14. On the Support Plan page, select your support plan, and then choose Continue. After your payment method is verified and your account is activated, you receive an email message confirming the activation of your account.

Amazon CLI & SDKs

This task isn't supported in the Amazon CLI or by an API operation from one of the Amazon SDKs. You can perform this task only by using the Amazon Web Services Management Console.

Manage your AISPL account

Except for the following tasks, the procedures for managing your account are the same as accounts created outside of India. See Manage your Amazon Web Services account.

Use the Amazon Web Services Management Console to perform the following tasks: