Troubleshooting Amazon MQ - Amazon MQ
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Troubleshooting Amazon MQ

This section describes common issues you might encounter when using Amazon MQ brokers, and the steps you can take to resolve them. For general troubleshooting, see Troubleshooting: General Amazon MQ. For troubleshooting your specific engine version, see the following sections.

Troubleshooting ActiveMQ on Amazon MQ

Troubleshooting topic Description
General troubleshooting Use the information in this section to help you diagnose and resolve common issues you might encounter when working with ActiveMQ on Amazon MQ brokers.
BROKER_ENI_DELETED ActiveMQ on Amazon MQ will raise a BROKER_ENI_DELETED alarm when you delete a broker’s Elastic Network Interface (ENI).
BROKER_OOM ActiveMQ on Amazon MQ will raise a BROKER_OOM alarm when the broker undergoes a restart loop due to the insufficient memory capacity

Troubleshooting RabbitMQ on Amazon MQ

Troubleshooting topic Description
General troubleshooting Diagnose common issues you might encounter when working with RabbitMQ brokers.
RABBITMQ_MEMORY_ALARM RabbitMQ will raise a high memory alarm when the broker's memory usage, identified by CloudWatch metric RabbitMQMemUsed, exceeds the memory limit, identified by RabbitMQMemLimit.
RABBITMQ_INVALID_KMS_KEY RabbitMQ on Amazon MQ will raise an INVALID_KMS_KEY critical action required code when a broker created with a customer managed Amazon KMS key(CMK) detects that the Amazon Key Management Service (KMS) key is disabled.
RABBITMQ_DISK_ALARM Disk limit alarm is an indication that the volume of disk used by a RabbitMQ node has decreased due to a high number of messages not consumed while new messages were added.
RABBITMQ_QUORUM_QUEUES_NOT _SUPPORTED_ON_CURRENT_VERSION RabbitMQ on Amazon MQ will raise the RABBITMQ_QUORUM_QUEUES_NOT_SUPPORTED_ON_CURRENT_VERSION alarm when you attempt to create quorum queues on a single instance or cluster broker using version 3.12 and below.