Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Troubleshooting access to Application Auto Scaling

If you encounter AccessDeniedException or similar difficulties when working with Application Auto Scaling, consult the information in this section.

I am not authorized to perform an action in Application Auto Scaling

If you receive an AccessDeniedException when calling an Amazon API operation, it means that the Amazon Identity and Access Management (IAM) credentials that you are using do not have the required permissions to make that call.

The following example error occurs when the mateojackson user tries to view details about a scalable target, but does not have application-autoscaling:DescribeScalableTargets permission.

An error occurred (AccessDeniedException) when calling the DescribeScalableTargets operation: User: arn:aws-cn:iam::123456789012:user/mateojackson is not authorized to perform: application-autoscaling:DescribeScalableTargets

If you receive this or similar errors, then you must contact your administrator for assistance.

An administrator for your account will need to make sure that you have permissions to access all of the API actions that Application Auto Scaling uses to access resources in the target service and CloudWatch. There are different permissions required depending on which resources you are working with. Application Auto Scaling also requires permission to create a service-linked role the first time that a user configures scaling for a given resource.

I'm an administrator and my IAM policy returned an error or isn't working as expected

In addition to Application Auto Scaling actions, your IAM policies must grant permissions to call the target service and CloudWatch. If a user or application doesn't have these additional permissions, their access might be unexpectedly denied. To write IAM policies for users and applications in your accounts, consult the information in Application Auto Scaling identity-based policy examples.

For information about how validation is performed, see Permissions validation for API calls on target resources.

Note that some permission issues can also be due to an issue with creating the service-linked roles used by Application Auto Scaling. For information about creating these service-linked roles, see Service-linked roles for Application Auto Scaling.