Amazon Web Services in China Support and Other Resources - Getting Started with Amazon Web Services in China
Amazon Web Services Support API
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Amazon Web Services in China Support and Other Resources

Amazon Web Services in China offers a variety of support options, including one-on-one troubleshooting, Amazon Trusted Advisor, a discussion forum, and the Service Health Dashboard.

Support Service Description
Amazon Web Services Support Amazon Web Services Support is a one-on-one, fast-response support channel that is staffed around the clock by experienced technical support engineers. The service helps customers of all sizes and technical abilities to successfully use the products and features provided by Amazon Web Services in China.
Amazon Trusted Advisor Amazon Trusted Advisor helps you provision your resources by following best practices. Trusted Advisor inspects your Amazon environment and finds opportunities to save money, improve system performance and reliability, or help close security gaps.
Service Health Dashboard Amazon Web Services in China features a Service Health Dashboard (SHD) that provides access to current status and historical data about every Amazon Web Services in China product. If there's a problem with a service, you'll be able to expand the appropriate line in the Details section and learn more. You can also subscribe to the RSS feed for any service. You can access the SHD at http://status.amazonaws.cn/. The SHD is available in both Chinese and English.

Amazon Web Services Support API

The Amazon Web Services Support API provides access to some of the services that underlie the features of the Amazon Web Services Support Center.

In the Beijing Region, you can use the following endpoint to access the Amazon Web Services Support API:

  • https://support.cn-north-1.amazonaws.com.cn

In the Ningxia Region, you can use the following endpoint to access the Amazon Web Services Support API:

  • https://support.cn-northwest-1.amazonaws.com.cn

For more information, see Amazon Web Services Support.