Managing credit card and ACH direct debit - Amazon Billing
Add a credit cardUpdate a credit cardTroubleshoot unverified credit cardsDelete a credit cardManage ACH direct debit payment methods
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Managing credit card and ACH direct debit

You can use the Payment preferences page of the Amazon Billing and Cost Management console to manage your credit cards and ACH direct debit payment methods.

Note

If you're paying with a Chinese yuan credit card, see Use a Chinese yuan credit card.

Add a credit card

You can use the Billing and Cost Management console to add a credit card to your account.

To add a credit card to your Amazon Web Services account

  1. Sign in to the Amazon Web Services Management Console and open the Amazon Billing and Cost Management console at https://console.amazonaws.cn/billing/.

  2. In the navigation pane, choose Payment preferences.

  3. Choose Add payment method.

  4. Enter the credit card information.

  5. (Optional) For Set as default payment method, select whether you want this credit card to be your default payment method.

  6. Enter your card billing address.

  7. (Optional) Enter the tag key and value. You can add up to 50 tags. For more information on tags, see Managing Your Payments using tags.

  8. Verify your information and then choose Add payment method.

Update a credit card

You can update the expiration date, name, address, and phone number that's associated with your credit card.

Note

When you add or update your credit card, Amazon charges any unpaid invoices from the previous month to the new card.

To update a credit card

  1. Open the Amazon Billing and Cost Management console at https://console.amazonaws.cn/billing/.

  2. In the navigation pane, choose Payment preferences.

    Payment methods associated with your Amazon Web Services account appear in the Payment methods section.

  3. Select the credit card to edit and then choose Edit.

  4. Update the information that you want to change.

  5. Verify your changes and then choose Save changes.

Troubleshoot unverified credit cards

To make a payment, you must have a valid, unexpired credit card on file.

To confirm that your credit card information is up-to-date

  1. Open the Amazon Billing and Cost Management console at https://console.amazonaws.cn/billing/.

  2. In the navigation pane, choose Payment preferences.

  3. Review your Payments methods. If your credit card is unverified, choose Verify and follow the prompts.

  4. If you still can't verify this credit card, follow these steps:

    1. Choose the payment method and then choose Delete.

    2. Choose Add payment method, and then enter your credit card information again.

    3. Follow the prompts to verify your credit card information.

Note

Your bank might ask for additional verification. You will be redirected to your bank's website. For more information, see Managing your payment verifications.

Delete a credit card

Before you delete your credit card, ensure that your Amazon Web Services account has another valid payment method set as the default.

You can’t delete a payment method that is set to default.

To delete a credit card

  1. Open the Amazon Billing and Cost Management console at https://console.amazonaws.cn/billing/.

  2. In the navigation pane, choose Payment preferences. Payment methods associated with your Amazon Web Services account appear in the Payment method section.

  3. Select the payment method and then choose Delete.

  4. In the Delete payment method? dialog box, choose Delete.

Manage ACH direct debit payment methods

If you meet the eligibility requirements, add a US bank account as an ACH direct debit payment method to your payment methods.

To be eligible, you must be an Amazon Web Services customer and also meet the following requirements:

  • You created your Amazon Web Services account at least 60 days ago

  • You paid at least one invoice (in full) in the previous 12 months

  • You paid at least $100 (cumulatively) over the previous 12 months

  • You set USD as the preferred currency

If you pay by ACH direct debit, Amazon provides you with your invoice and initiates the charge to your payment method within 10 days of the start of the month. It can take up to 20 days for the payment to complete successfully, even if the payment shows as Succeeded on the Amazon Billing and Cost Management console.

You can use Billing and Cost Management console to add or update a direct debit account.

Add a direct debit account

You can use the Amazon Billing and Cost Management console to add a direct debit account to your Amazon payment methods. You can use any personal or business bank account, provided that the account is located at a branch in the US.

Before you add an ACH direct debit account, have the following information ready:

  • A US bank account number

  • A US bank account routing number

  • The address that's associated with the bank account

  • (For a personal bank account) A US driver's license number or other state-issued ID number

  • (For a business bank account) A Federal tax ID number

To add a direct debit account to your Amazon Web Services account

  1. Sign in to the Amazon Web Services Management Console and open the Amazon Billing and Cost Management console at https://console.amazonaws.cn/billing/.

  2. In the navigation pane, choose Payment preferences.

  3. Choose Add payment method.

  4. Choose Bank account (ACH).

  5. For Account type, choose Personal or Business.

  6. For Name on account, enter the name of the principal account holder.

  7. For Bank routing number, enter the nine-digit routing number.

    Routing numbers are always nine digits long. Some banks list the routing number first on a check. Other banks list the account number first.

  8. For Re-enter bank routing number, enter the routing number again.

  9. For Checking account number, enter the account number.

    Account numbers might be up to 17 digits long. The account must be an ACH-enabled checking account at a bank that's located in the US.

  10. For Re-enter checking account number, enter the bank account number again.

  11. For personal bank accounts:

    1. For Driver's license number or other state-issued ID, enter the primary account holder's valid US driver's license or other state-issued ID number.

    2. For State of ID issued, enter the name of the state.

  12. For business bank accounts, for Tax ID, enter the Federal tax ID for the business.

  13. (Optional) For Set as default payment method, select whether you want this direct debit account to be your default payment method.

  14. For Billing address, enter the valid US billing address of the primary account holder.

  15. (Optional) Enter the tag key and value. You can add up to 50 tags. For more information on tags, see Managing Your Payments using tags.

  16. Choose Add payment method to agree to the Terms and Conditions and add your direct debit account.

Update direct debit account

You can update the name, address, or phone number that's associated with your direct debit account.

To update a direct debit account

  1. Open the Amazon Billing and Cost Management console at https://console.amazonaws.cn/billing/.

  2. In the navigation pane, choose Payment preferences.

    Payment methods that are associated with your Amazon Web Services account are listed in the Payment method section.

  3. Select the direct debit account that you want to edit and then choose Edit.

  4. Update the information that you want to change.

  5. Verify your changes and then choose Save changes.