Create an Amazon Web Services Support case using an Amazon SDK

    /// <summary>
    /// Create a new support case.
    /// </summary>
    /// <param name="serviceCode">Service code for the new case.</param>
    /// <param name="categoryCode">Category for the new case.</param>
    /// <param name="severityCode">Severity code for the new case.</param>
    /// <param name="subject">Subject of the new case.</param>
    /// <param name="body">Body text of the new case.</param>
    /// <param name="language">Optional language support for your case.
    /// Currently "en" (English) and "ja" (Japanese) are supported.</param>
    /// <param name="attachmentSetId">Optional Id for an attachment set for the new case.</param>
    /// <param name="issueType">Optional issue type for the new case. Options are "customer-service" or "technical".</param>
    /// <returns>The caseId of the new support case.</returns>
    public async Task<string> CreateCase(string serviceCode, string categoryCode, string severityCode, string subject,
        string body, string language = "en", string? attachmentSetId = null, string issueType = "customer-service")
    {
        var response = await _amazonSupport.CreateCaseAsync(
            new CreateCaseRequest()
            {
                ServiceCode = serviceCode,
                CategoryCode = categoryCode,
                SeverityCode = severityCode,
                Subject = subject,
                Language = language,
                AttachmentSetId = attachmentSetId,
                IssueType = issueType,
                CommunicationBody = body
            });
        return response.CaseId;
    }

    public static String createSupportCase(SupportClient supportClient, List<String> sevCatList, String sevLevel) {
        try {
            String serviceCode = sevCatList.get(0);
            String caseCat = sevCatList.get(1);
            CreateCaseRequest caseRequest = CreateCaseRequest.builder()
                .categoryCode(caseCat.toLowerCase())
                .serviceCode(serviceCode.toLowerCase())
                .severityCode(sevLevel.toLowerCase())
                .communicationBody("Test issue with "+serviceCode.toLowerCase())
                .subject("Test case, please ignore")
                .language("en")
                .issueType("technical")
                .build();

            CreateCaseResponse response = supportClient.createCase(caseRequest);
            return response.caseId();

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
        return "";
    }

import { CreateCaseCommand } from "@aws-sdk/client-support";

import { client } from "../libs/client.js";

export const main = async () => {
  try {
    // Create a new case and log the case id.
    // Important: This creates a real support case in your account.
    const response = await client.send(
      new CreateCaseCommand({
        // The subject line of the case.
        subject: "IGNORE: Test case",
        // Use DescribeServices to find available service codes for each service.
        serviceCode: "service-quicksight-end-user",
        // Use DescribeSecurityLevels to find available severity codes for your support plan.
        severityCode: "low",
        // Use DescribeServices to find available category codes for each service.
        categoryCode: "end-user-support",
        // The main description of the support case. 
        communicationBody: "This is a test. Please ignore."
      })
    );
    console.log(response.caseId);
    return response;
  } catch (err) {
    console.error(err);
  }
};

suspend fun createSupportCase(sevCatListVal: List<String>, sevLevelVal: String): String? {
    val serCode = sevCatListVal[0]
    val caseCategory = sevCatListVal[1]
    val caseRequest = CreateCaseRequest {
        categoryCode = caseCategory.lowercase(Locale.getDefault())
        serviceCode = serCode.lowercase(Locale.getDefault())
        severityCode = sevLevelVal.lowercase(Locale.getDefault())
        communicationBody = "Test issue with ${serCode.lowercase(Locale.getDefault())}"
        subject = "Test case, please ignore"
        language = "en"
        issueType = "technical"
    }

    SupportClient { region = "us-west-2" }.use { supportClient ->
        val response = supportClient.createCase(caseRequest)
        return response.caseId
    }
}