Getting started with Amazon Web Services Support

Amazon Web Services Support offers a range of plans that provide access to tools and expertise that support the success and operational health of your Amazon solutions. All support plans provide 24/7 access to customer service, Amazon documentation, technical papers, and support forums. For technical support and more resources to plan, deploy, and improve your Amazon environment, you can choose a support plan for your Amazon use case.

Notes

To create a support case in the Amazon Web Services Management Console, see Creating a support case.
For more information about the different Amazon Web Services Support plans, see Compare Amazon Web Services Support plans and Changing Amazon Web Services Support Plans.
Support plans offer different response times for your support cases. See Choosing a severity and Response times.

Topics

Javascript is disabled or is unavailable in your browser.

To use the Amazon Web Services Documentation, Javascript must be enabled. Please refer to your browser's Help pages for instructions.

Create support cases and case management