Changing Amazon Web Services Support Plans

To change your support plan

1. Sign in to the Amazon Web Services Support Plans console at https://console.amazonaws.cn/support/plans/home.

2. (Optional) To compare support plans, on the Amazon Web Services Support Plans page, expand the Compare all plans and features section.

3. (Optional) To view estimated costs for a support plan, choose Pricing calculator. In the Pricing calculator, select a support tier, enter an estimate of how much you expect to spend with Amazon each month, and then choose Calculate.

4. When you decide on a plan, choose Review downgrade or Review upgrade for the plan that you want.

   Notes

   • If you sign up for a paid support plan, you’re responsible for a minimum one month subscription of Amazon Web Services Support. For more information, see the Amazon Web Services Support FAQs.

   • If you have an Enterprise On-Ramp or Enterprise Support plan, choose Contact sales to change your support plan.

5. Features that are added or removed based on the selected support tier are listed on the Review upgrade or Review downgrade page.

   You can view the projected monthly charges for the new support plan in the Pricing calculator section.

6. Choose Confirm upgrade or Confirm downgrade.