Changing Amazon Web Services Support Plans

To change your support plan

1. Sign in to the Amazon Web Services Support Plans console at https://console.amazonaws.cn/support/plans/home.

2. (Optional) On the Amazon Web Services Support Plans page, compare the support plans. For more information about the pricing, visit the pricing detail page.

3. (Optional) Under Amazon Web Services Support pricing example, choose See examples, and then choose one of the support plan options to see the estimated cost.

4. When you decide on a plan, choose Review downgrade or Review upgrade for the plan that you want.

   Notes

   • If you sign up for a paid support plan, you’re responsible for a minimum one month subscription of Amazon Web Services Support. For more information, see the Amazon Web Services Support FAQs.

   • If you have an Enterprise On-Ramp or Enterprise Support plan, on the Change plan confirmation dialog box, contact Amazon Web Services Support to change your support plan.

5. In the Change plan confirmation dialog box, you can expand the support items to see the features that you want to add or remove from your account.

   Under Pricing, you can view the projected one-time charges for the new support plan.

6. Choose Accept and agree.