Incident response
Incident response for Amazon Web Services Support is an Amazon responsibility. Amazon has a formal, documented
policy and program that governs incident response. For more information, see the Introducing the Amazon Security Incident Response Whitepaper
Use the following options to inform yourself about operational issues:
-
View Amazon operational issues with broad impact on the Amazon Service Health Dashboard
. For example, events that affect a service or Region that isn't specific to your account. -
View operational issues for individual accounts in the Amazon Health Dashboard
. For example, events that affect services or resources in your account. For more information, see Getting started with the Amazon Health Dashboard in the Amazon Health User Guide.