Applying required permissions for support interactions - Amazon Web Services Support
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Applying required permissions for support interactions

To apply permissions to your IAM users, complete the following steps:

  1. Sign in to the Amazon Web Services Management Console and open the IAM console at https://console.amazonaws.cn/iam/.

  2. In the navigation pane, choose Policies, then choose Create policy.

  3. Choose the JSON tab and paste one of the policy documents mentioned in the previous sections.

  4. Choose Next: Tags, then Next: Review.

  5. Enter a policy name such as SupportConsoleInteractionsAccess and provide a description that explains the policy's purpose.

  6. Choose Create policy.

  7. Attach the policy to your IAM users, groups, or roles that need access to the Support Center.

If you have existing AWSSupportAccess managed policy attachments, then attach the supplementary custom policy alongside the managed policy.