Unified Operations Continuous improvement - Amazon Web Services Support
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Unified Operations Continuous improvement

Continuous improvement includes the following key elements:

  • Update Critical Workload Reviews, proposing Amazon service-specific recommendations and resilience guidance .

  • Review old and new cases on a continuous basis, and provide troubleshooting guides for identified technical issues.

  • Apply lessons and oversee implementations and testing.

  • Discuss technical issues, configurations, past, and upcoming projects and milestones.

  • Review new feature implementation plans with risk assessments and performance optimizations.

  • Conduct Monthly or Quarterly Business Review (MBR / QBR).