Troubleshooting NICE DCV
This chapter explains how to identify and troubleshoot problems that you might have with NICE DCV.
Topics
- Using the Log Files
- Troubleshooting Virtual Session Creation on Linux
- Linux Sessions fail to start after UID change
- Fixing Cursor Issues on Windows
- Fixing Copy and Paste to IntelliJ IDEA
- Redirection clarifications with self-signed certificates
- Multimonitor/full screen failure with NVIDIA GPUs on Windows
- Monitoring NICE DCV Performance and Statistics
For additional support, use any of the following resources.
If you are a NICE DCV on-premises customer and you need additional help, contact your NICE DCV reseller.
If you are using NICE DCV on Amazon EC2, you can log a support ticket with Amazon support
. If you do not have an Amazon support plan, you can seek help from the NICE DCV community by posting your question on the Amazon re:Post
.