Delete connections

You can delete a connection as long as there are no virtual interfaces attached to it. Deleting your connection stops all port hour charges for this connection, but you may still incur cross-connect or network circuit charges (see below). Amazon Direct Connectdata transfer charges are associated with virtual interfaces. For more information about how to delete a virtual interface, see Delete virtual interfaces.

Before deleting a connection, download the LOA for the connection containing the cross-account information so you have the relevant information about the circuits being disconnected. For the steps to download the connection LOA, see Download the LOA-CFA.

When you delete a connection, Amazon will instruct the colocation provider to disconnect your network device from the Direct Connect router by removing the fiber-optic cross-connect cable from the applicable Amazon patch panel. However, your colocation or circuit provider may still charge you cross-connect or network circuit charges because the cross-connect cable may still be connected to your network device. These charges for the cross-connect are independent of Direct Connect, and must be cancelled with the colocation or circuit provider using information from the LOA.

If the connection is part of a link aggregation group (LAG), you cannot delete the connection if doing so causes the LAG to fall below its setting for the minimum number of operational connections.