Planned lifecycle events for Amazon Health - Amazon Health
What are planned lifecycle events? What should I expect when I receive a planned lifecycle event notification? Shared responsibility model for resilience Accessing planned lifecycle events
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Planned lifecycle events for Amazon Health

Learn about planned lifecycle events for Amazon Health.

What are planned lifecycle events?

Amazon Health communicates important changes that can affect the availability of your applications. In the Amazon shared responsibility model, Amazon takes action to keep the underlying hardware and infrastructure that supports your resources up to date and secure. However, some changes require customer action or coordination in order to avoid impact to your applications. Amazon Health notifies you in advance of important changes such as:

  • Open source software end of support - Some Amazon Web Services run open source versions of software. If the open source community ends support for software versions, then Amazon informs you when you need to take action to upgrade and avoid impact to your applications.

  • Changes that affect Amazon-owned resources that might require your action.

  • Dynamic resource burndown and improved metadata: From the time you receive the notification through the lifespan of the Amazon Health event, your affected resources are associated with the Amazon Health event as affected entities with a specific entity status. Affected resources are specified in ARN format, where applicable. If your affected resource(s) require customer action, then they are listed with a “PENDING” status. If your affected resource(s) had the requisite action performed or the resources were deleted, then the status is updated to “RESOLVED”.

    Note

    • Resource state updates are performed asynchronously and periodically and can have a delay of up to 72 hours in rare occasions.

    • In the exceptions where dynamic updates are not provided, rather than resources having a “PENDING” or “RESOLVED” status, resources will not be assigned any status.

    • Resource status updates are not supported in the Amazon GovCloud (US) and China Regions.

What should I expect when I receive a planned lifecycle event notification?

The Amazon Health experience for planned lifecycle events helps your teams learn about upcoming lifecycle changes and track action completion.

Type category: Scheduled change

Event type code: Amazon_{SERVICE}_PLANNED_LIFECYCLE_EVENT

Event start time: Event start time is the soonest date at which your resources are affected by the change.

Event end time: Event end time is the date that the change finishes across all Amazon resources. Note that end time is not always specified. It is important to treat the start time as the change date.

Note

Organizations can expect to receive a single event ARN for every planned lifecycle event grouped by Region where there are affected resources. But they might receive multiple ARNs if the organization has a large number of affected Amazon Web Services accounts or resources.

Early visibility into planned lifecycle events: Planned lifecycle events are designed to have a minimum lead time of 180 days for major versions/changes and 90 days for minor versions/changes, where possible.

Dynamic resource burndown and improved metadata: From the time you receive the notification through the lifespan of the Amazon Health event, your affected resources are associated with the Amazon Health event as affected entities with a specific entity status. Affected resources are specified in ARN format, where applicable. If your affected resource(s) require customer action, then they are listed with a “PENDING” status. If your affected resource(s) had the requisite action performed or the resources were deleted, then the status is updated to “RESOLVED”.

Note

  • Amazon Health notifications provide status updates over time where possible, except for the Amazon GovCloud (US) and China Regions.

  • Resource state updates are performed asynchronously and periodically and can have a delay of up to 72 hours in rare occasions.

After the planned event date passes:

  1. If applicable, the service might implement the described change to your resource any time after the start date of the event.

  2. If you resolve all resources prior to the end of support date, then your Amazon Health event changes to the status "Closed".

  3. If you have outstanding resources after the date that aren't resolved, then the Amazon Health event remains open for 90 days after the start or end date. Then the event is deleted.

Shared responsibility model for resilience

Security and compliance are shared responsibilities between Amazon and the customer. Depending on the services deployed, this shared model can help relieve the customer’s operational burden. This is because Amazon operates, manages, and controls the components from the host operating system and virtualization layer down to the physical security of the facilities in which the service operates. The customer assumes responsibility and management of the guest operating system (including updates and security patches) and other associated application software, in addition to the configuration of the Amazon-provided security group firewall. For more information, see Shared responsibility model.

Shared responsibility model

Accessing planned lifecycle events

Planned lifecycle events can be accessed and monitored using several channels: