Troubleshooting Amazon IoT identity and access - Amazon IoT Core
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Troubleshooting Amazon IoT identity and access

Use the following information to help you diagnose and fix common issues that you might encounter when working with Amazon IoT and IAM.

I am not authorized to perform an action in Amazon IoT

If you receive an error that you're not authorized to perform an action, your policies must be updated to allow you to perform the action.

The following example error occurs when the IAM user, mateojackson, tries to use the console to view details about a thing resource but doesn't have the iot:DescribeThing permissions.

User: arn:aws-cn:iam::123456789012:user/mateojackson is not authorized to perform: iot:DescribeThing on resource: MyIoTThing

In this case, the policy for the mateojackson user must be updated to allow access to the thing resource by using the iot:DescribeThing action.

If you need help, contact your Amazon administrator. Your administrator is the person who provided you with your sign-in credentials.

Using Amazon IoT Device Advisor

If you're using Amazon IoT Device Advisor, the following example error occurs when the user mateojackson tries to use the console to view details about a suite definition but doesn't have the iotdeviceadvisor:GetSuiteDefinition permissions.

User: arn:aws-cn:iam::123456789012:user/mateojackson is not authorized to perform: iotdeviceadvisor:GetSuiteDefinition on resource: MySuiteDefinition

In this case, the policy for the mateojackson user must be updated to allow access to the MySuiteDefinition resource using the iotdeviceadvisor:GetSuiteDefinition action.

I am not authorized to perform iam:PassRole

If you receive an error that you're not authorized to perform the iam:PassRole action, your policies must be updated to allow you to pass a role to Amazon IoT.

Some Amazon Web Services services allow you to pass an existing role to that service instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.

The following example error occurs when an IAM user named marymajor tries to use the console to perform an action in Amazon IoT. However, the action requires the service to have permissions that are granted by a service role. Mary does not have permissions to pass the role to the service.

User: arn:aws-cn:iam::123456789012:user/marymajor is not authorized to perform: iam:PassRole

In this case, Mary's policies must be updated to allow her to perform the iam:PassRole action.

If you need help, contact your Amazon administrator. Your administrator is the person who provided you with your sign-in credentials.

I want to allow people outside of my Amazon Web Services account to access my Amazon IoT resources

You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following: