Add Amazon Web Services Support costs to your estimates - Amazon Pricing Calculator
Generating Amazon Web Services Support estimates using recommendationsGenerating Amazon Web Services Support estimates by choosing preferred plan
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Add Amazon Web Services Support costs to your estimates

You can add Amazon Web Services Support costs to your estimates using the Amazon Pricing Calculator. You can either directly choose your preferred support plan, or complete the recommendations that match your usage needs. You can change your Amazon Web Services Support within the calculator at any time.

Generating Amazon Web Services Support estimates using recommendations

You can use the provided questions to narrow your Amazon Web Services Support plan to match your needs.

To generate Amazon Web Services Support estimates using recommendations

  1. Open Amazon Pricing Calculator at https://calculator.amazonaws.cn/.

  2. Create an estimate by adding one or more services. For more information, see Create an estimate, configure a service, add more services, edit your inputs, and generate bulk estimates.

  3. Open the My estimate page at https://calculator.amazonaws.cn/#/estimate.

  4. Choose Add support.

  5. (Optional) Enter a description for your support plan estimate.

  6. Under Enhanced technical support, choose your preferred interaction with Amazon Web Services Support.

  7. Under High severity response times, choose your preferred response time to critical system issues.

  8. Under Support recommendation, select your preferred available option.

    Options that don’t match your preferences are displayed in gray and can’t be selected.

    • (Business support plan only) Under Business spend, choose the range of how much your business spends on average for Amazon services each month.

    • (Enterprise support plan only) Under Enterprise spend, choose the range of how much your enterprise spends on average for Amazon services each month.

  9. (Optional) Choose Show calculations to review the calculations behind the estimates.

  10. Choose Add to my estimate.

  11. (Business and Enterprise plan only) In the pop-up window, choose Confirm.

Generating Amazon Web Services Support estimates by choosing preferred plan

You can directly choose your preferred Amazon Web Services Support plan and add to your estimates.

To generate Amazon Web Services Support estimates without using recommendations

  1. Open Amazon Pricing Calculator at https://calculator.amazonaws.cn/.

  2. Create an estimate by adding one or more services. For more information, see Create an estimate, configure a service, add more services, edit your inputs, and generate bulk estimates.

  3. Open the My estimate page at https://calculator.amazonaws.cn/#/estimate.

  4. Choose Add support.

  5. Under Support recommendation, select your preferred available option.

    • (Business support plan only) Under Business spend, choose the range of how much your business spends on average for Amazon services each month.

    • (Enterprise support plan only) Under Enterprise spend, choose the range of how much your enterprise spends on average for Amazon services each month.

  6. (Optional) Choose Show calculations to review the calculations behind the estimates.

  7. Choose Add to my estimate.

  8. (Business and Enterprise plan only) In the pop-up window, choose Confirm.