Support - SAP BusinessObjects on Amazon
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Support

To get help from SAP, SAP and Amazon requires a business support agreement on Amazon. Amazon Business Support provides resources and technical support for customers running SAP workloads on Amazon. If you have any technical issues around Amazon, you can open up a case with SAP or Amazon and it will be routed to the appropriate team. Amazon also offers Amazon Enterprise Support for customers running mission critical production workloads on Amazon.