Cancelling a job to order a Snowball Edge
After creating a job to order a Snowball Edge device, you can cancel the job through the Amazon Snow Family Management Console. If you cancel the job, you won't receive the device you ordered. You can only cancel the job while the job status is Job created. After the job progresses past this status, you cannot cancel the job. For more information, see Job Statuses.
When you cancel a job while it's in the Job created status, you will not be charged for the Snowball Edge device. Billing only begins after the device has been prepared and shipped to you.
Log in to the Amazon Snow Family Management Console
. Choose the job to cancel.
Choose Actions. From the menu that appears, choose Cancel job.
The Cancel job window appears. To confirm cancelling the job, enter the
job name
and choose Cancel job. In the list of jobs, Cancelled appears in the Status column.