Troubleshooting Amazon CLI problems with Snowball Edge - Amazon Snowball Edge Developer Guide
Troubleshooting Amazon CLI error message: "Profile Cannot Be Null"Troubleshooting null pointer error when transferring data with the Amazon CLI
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Troubleshooting Amazon CLI problems with Snowball Edge

Use the following topics to help you resolve problems when working with an Amazon Snowball Edge device and the Amazon CLI.

Troubleshooting Amazon CLI error message: "Profile Cannot Be Null" with Snowball Edge

When working with the Amazon CLI, you might encounter an error message that says Profile cannot be null. You can encounter this error if the Amazon CLI hasn't been installed or an Amazon CLI profile hasn't been configured.

Action to take

Ensure that you have downloaded and configured the Amazon CLI on your workstation. For more information, see Install or update to the latest version of the Amazon CLI in the Amazon Command Line Interface User Guide.

Troubleshooting null pointer error when transferring data with the Amazon CLI with Snowball Edge

When using the Amazon CLI to transfer data, you might encounter a null pointer error. This error can occur in the following conditions:

  • If the specified file name is misspelled, for example flowwer.png or flower.npg instead of flower.png

  • If the specified path is incorrect, for example C:\Documents\flower.png instead of C:\Documents\flower.png

  • If the file is corrupted

Action to take

Confirm that your file name and path are correct, and try again. If you continue to experience this issue, confirm that the file has not been corrupted, abandon the transfer, or attempt repairs to the file.