Limitations on Processing Your Returned Snowball Edge for Import - Amazon Snowball Edge Developer Guide
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Limitations on Processing Your Returned Snowball Edge for Import

To import your data into Amazon, the device must meet the following requirements:

  • The Amazon Snowball Edge device must not be compromised. Except for opening the three doors on the front, back, and top, or to add and replace the optional air filter, don't open the Amazon Snowball Edge device for any reason.

  • The device must not be physically damaged. You can prevent damage by closing the three doors on the Snowball Edge device until the latches make an audible clicking sound.

  • The E Ink display on the Snowball Edge device must be visible. It must also show the return label that was automatically generated when you finished transferring your data onto the Amazon Snowball Edge device.

Note

All Snowball Edge devices returned that don't meet these requirements are erased without having any work performed on them.