Class GetMetricDataRequest
- All Implemented Interfaces:
SdkPojo
,ToCopyableBuilder<GetMetricDataRequest.Builder,
GetMetricDataRequest>
-
Nested Class Summary
-
Method Summary
Modifier and TypeMethodDescriptionstatic GetMetricDataRequest.Builder
builder()
final Instant
endTime()
The timestamp, in UNIX Epoch time format, at which to end the reporting interval for the retrieval of historical metrics data.final boolean
final boolean
equalsBySdkFields
(Object obj) Indicates whether some other object is "equal to" this one by SDK fields.final Filters
filters()
The queues, up to 100, or channels, to use to filter the metrics returned.final <T> Optional
<T> getValueForField
(String fieldName, Class<T> clazz) Used to retrieve the value of a field from any class that extendsSdkRequest
.The grouping applied to the metrics returned.The grouping applied to the metrics returned.final boolean
For responses, this returns true if the service returned a value for the Groupings property.final int
hashCode()
final boolean
For responses, this returns true if the service returned a value for the HistoricalMetrics property.final List
<HistoricalMetric> The metrics to retrieve.final String
The identifier of the Amazon Connect instance.final Integer
The maximum number of results to return per page.final String
The token for the next set of results.static Class
<? extends GetMetricDataRequest.Builder> final Instant
The timestamp, in UNIX Epoch time format, at which to start the reporting interval for the retrieval of historical metrics data.Take this object and create a builder that contains all of the current property values of this object.final String
toString()
Returns a string representation of this object.Methods inherited from class software.amazon.awssdk.awscore.AwsRequest
overrideConfiguration
Methods inherited from interface software.amazon.awssdk.utils.builder.ToCopyableBuilder
copy
-
Method Details
-
instanceId
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Returns:
- The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
-
startTime
The timestamp, in UNIX Epoch time format, at which to start the reporting interval for the retrieval of historical metrics data. The time must be specified using a multiple of 5 minutes, such as 10:05, 10:10, 10:15.
The start time cannot be earlier than 24 hours before the time of the request. Historical metrics are available only for 24 hours.
- Returns:
- The timestamp, in UNIX Epoch time format, at which to start the reporting interval for the retrieval of
historical metrics data. The time must be specified using a multiple of 5 minutes, such as 10:05, 10:10,
10:15.
The start time cannot be earlier than 24 hours before the time of the request. Historical metrics are available only for 24 hours.
-
endTime
The timestamp, in UNIX Epoch time format, at which to end the reporting interval for the retrieval of historical metrics data. The time must be specified using an interval of 5 minutes, such as 11:00, 11:05, 11:10, and must be later than the start time timestamp.
The time range between the start and end time must be less than 24 hours.
- Returns:
- The timestamp, in UNIX Epoch time format, at which to end the reporting interval for the retrieval of
historical metrics data. The time must be specified using an interval of 5 minutes, such as 11:00, 11:05,
11:10, and must be later than the start time timestamp.
The time range between the start and end time must be less than 24 hours.
-
filters
The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is retrieved only for the resources associated with the queues or channels included in the filter. You can include both queue IDs and queue ARNs in the same request. VOICE, CHAT, and TASK channels are supported.
RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
To filter by
Queues
, enter the queue ID/ARN, not the name of the queue.- Returns:
- The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is retrieved only
for the resources associated with the queues or channels included in the filter. You can include both
queue IDs and queue ARNs in the same request. VOICE, CHAT, and TASK channels are supported.
RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
To filter by
Queues
, enter the queue ID/ARN, not the name of the queue.
-
groupings
The grouping applied to the metrics returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values returned apply to the metrics for each queue rather than aggregated for all queues.
If no grouping is specified, a summary of metrics for all queues is returned.
RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasGroupings()
method.- Returns:
- The grouping applied to the metrics returned. For example, when results are grouped by queue, the metrics
returned are grouped by queue. The values returned apply to the metrics for each queue rather than
aggregated for all queues.
If no grouping is specified, a summary of metrics for all queues is returned.
RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
-
hasGroupings
public final boolean hasGroupings()For responses, this returns true if the service returned a value for the Groupings property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()
method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified. -
groupingsAsStrings
The grouping applied to the metrics returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values returned apply to the metrics for each queue rather than aggregated for all queues.
If no grouping is specified, a summary of metrics for all queues is returned.
RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasGroupings()
method.- Returns:
- The grouping applied to the metrics returned. For example, when results are grouped by queue, the metrics
returned are grouped by queue. The values returned apply to the metrics for each queue rather than
aggregated for all queues.
If no grouping is specified, a summary of metrics for all queues is returned.
RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
-
hasHistoricalMetrics
public final boolean hasHistoricalMetrics()For responses, this returns true if the service returned a value for the HistoricalMetrics property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()
method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified. -
historicalMetrics
The metrics to retrieve. Specify the name, unit, and statistic for each metric. The following historical metrics are available. For a description of each metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
This API does not support a contacts incoming metric (there's no CONTACTS_INCOMING metric missing from the documented list).
- ABANDON_TIME
-
Unit: SECONDS
Statistic: AVG
- AFTER_CONTACT_WORK_TIME
-
Unit: SECONDS
Statistic: AVG
- API_CONTACTS_HANDLED
-
Unit: COUNT
Statistic: SUM
- CALLBACK_CONTACTS_HANDLED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_ABANDONED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_AGENT_HUNG_UP_FIRST
-
Unit: COUNT
Statistic: SUM
- CONTACTS_CONSULTED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_HANDLED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_HANDLED_INCOMING
-
Unit: COUNT
Statistic: SUM
- CONTACTS_HANDLED_OUTBOUND
-
Unit: COUNT
Statistic: SUM
- CONTACTS_HOLD_ABANDONS
-
Unit: COUNT
Statistic: SUM
- CONTACTS_MISSED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_QUEUED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_TRANSFERRED_IN
-
Unit: COUNT
Statistic: SUM
- CONTACTS_TRANSFERRED_IN_FROM_QUEUE
-
Unit: COUNT
Statistic: SUM
- CONTACTS_TRANSFERRED_OUT
-
Unit: COUNT
Statistic: SUM
- CONTACTS_TRANSFERRED_OUT_FROM_QUEUE
-
Unit: COUNT
Statistic: SUM
- HANDLE_TIME
-
Unit: SECONDS
Statistic: AVG
- HOLD_TIME
-
Unit: SECONDS
Statistic: AVG
- INTERACTION_AND_HOLD_TIME
-
Unit: SECONDS
Statistic: AVG
- INTERACTION_TIME
-
Unit: SECONDS
Statistic: AVG
- OCCUPANCY
-
Unit: PERCENT
Statistic: AVG
- QUEUE_ANSWER_TIME
-
Unit: SECONDS
Statistic: AVG
- QUEUED_TIME
-
Unit: SECONDS
Statistic: MAX
- SERVICE_LEVEL
-
You can include up to 20 SERVICE_LEVEL metrics in a request.
Unit: PERCENT
Statistic: AVG
Threshold: For
ThresholdValue
, enter any whole number from 1 to 604800 (inclusive), in seconds. ForComparison
, you must enterLT
(for "Less than").
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasHistoricalMetrics()
method.- Returns:
- The metrics to retrieve. Specify the name, unit, and statistic for each metric. The following historical
metrics are available. For a description of each metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
This API does not support a contacts incoming metric (there's no CONTACTS_INCOMING metric missing from the documented list).
- ABANDON_TIME
-
Unit: SECONDS
Statistic: AVG
- AFTER_CONTACT_WORK_TIME
-
Unit: SECONDS
Statistic: AVG
- API_CONTACTS_HANDLED
-
Unit: COUNT
Statistic: SUM
- CALLBACK_CONTACTS_HANDLED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_ABANDONED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_AGENT_HUNG_UP_FIRST
-
Unit: COUNT
Statistic: SUM
- CONTACTS_CONSULTED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_HANDLED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_HANDLED_INCOMING
-
Unit: COUNT
Statistic: SUM
- CONTACTS_HANDLED_OUTBOUND
-
Unit: COUNT
Statistic: SUM
- CONTACTS_HOLD_ABANDONS
-
Unit: COUNT
Statistic: SUM
- CONTACTS_MISSED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_QUEUED
-
Unit: COUNT
Statistic: SUM
- CONTACTS_TRANSFERRED_IN
-
Unit: COUNT
Statistic: SUM
- CONTACTS_TRANSFERRED_IN_FROM_QUEUE
-
Unit: COUNT
Statistic: SUM
- CONTACTS_TRANSFERRED_OUT
-
Unit: COUNT
Statistic: SUM
- CONTACTS_TRANSFERRED_OUT_FROM_QUEUE
-
Unit: COUNT
Statistic: SUM
- HANDLE_TIME
-
Unit: SECONDS
Statistic: AVG
- HOLD_TIME
-
Unit: SECONDS
Statistic: AVG
- INTERACTION_AND_HOLD_TIME
-
Unit: SECONDS
Statistic: AVG
- INTERACTION_TIME
-
Unit: SECONDS
Statistic: AVG
- OCCUPANCY
-
Unit: PERCENT
Statistic: AVG
- QUEUE_ANSWER_TIME
-
Unit: SECONDS
Statistic: AVG
- QUEUED_TIME
-
Unit: SECONDS
Statistic: MAX
- SERVICE_LEVEL
-
You can include up to 20 SERVICE_LEVEL metrics in a request.
Unit: PERCENT
Statistic: AVG
Threshold: For
ThresholdValue
, enter any whole number from 1 to 604800 (inclusive), in seconds. ForComparison
, you must enterLT
(for "Less than").
-
nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Returns:
- The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
-
maxResults
The maximum number of results to return per page.
- Returns:
- The maximum number of results to return per page.
-
toBuilder
Description copied from interface:ToCopyableBuilder
Take this object and create a builder that contains all of the current property values of this object.- Specified by:
toBuilder
in interfaceToCopyableBuilder<GetMetricDataRequest.Builder,
GetMetricDataRequest> - Specified by:
toBuilder
in classConnectRequest
- Returns:
- a builder for type T
-
builder
-
serializableBuilderClass
-
hashCode
public final int hashCode()- Overrides:
hashCode
in classAwsRequest
-
equals
- Overrides:
equals
in classAwsRequest
-
equalsBySdkFields
Description copied from interface:SdkPojo
Indicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in anSdkPojo
class, and is generated based on a service model.If an
SdkPojo
class does not have any inherited fields,equalsBySdkFields
andequals
are essentially the same.- Specified by:
equalsBySdkFields
in interfaceSdkPojo
- Parameters:
obj
- the object to be compared with- Returns:
- true if the other object equals to this object by sdk fields, false otherwise.
-
toString
Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value. -
getValueForField
Description copied from class:SdkRequest
Used to retrieve the value of a field from any class that extendsSdkRequest
. The field name specified should match the member name from the corresponding service-2.json model specified in the codegen-resources folder for a given service. The class specifies what class to cast the returned value to. If the returned value is also a modeled class, theSdkRequest.getValueForField(String, Class)
method will again be available.- Overrides:
getValueForField
in classSdkRequest
- Parameters:
fieldName
- The name of the member to be retrieved.clazz
- The class to cast the returned object to.- Returns:
- Optional containing the casted return value
-
sdkFields
-