Class SentimentFilter
- All Implemented Interfaces:
Serializable
,SdkPojo
,ToCopyableBuilder<SentimentFilter.Builder,
SentimentFilter>
Flag the presence or absence of specific sentiments detected in your Call Analytics transcription output.
Rules using SentimentFilter
are designed to match:
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The presence or absence of a positive sentiment felt by the customer, agent, or both at specified points in the call
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The presence or absence of a negative sentiment felt by the customer, agent, or both at specified points in the call
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The presence or absence of a neutral sentiment felt by the customer, agent, or both at specified points in the call
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The presence or absence of a mixed sentiment felt by the customer, the agent, or both at specified points in the call
See Rule criteria for post-call categories for usage examples.
- See Also:
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Nested Class Summary
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Method Summary
Modifier and TypeMethodDescriptionfinal AbsoluteTimeRange
Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified sentiments.static SentimentFilter.Builder
builder()
final boolean
final boolean
equalsBySdkFields
(Object obj) Indicates whether some other object is "equal to" this one by SDK fields.final <T> Optional
<T> getValueForField
(String fieldName, Class<T> clazz) final int
hashCode()
final boolean
For responses, this returns true if the service returned a value for the Sentiments property.final Boolean
negate()
Set toTRUE
to flag the sentiments that you didn't include in your request.final ParticipantRole
Specify the participant that you want to flag.final String
Specify the participant that you want to flag.final RelativeTimeRange
Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified sentiments.final List
<SentimentValue> Specify the sentiments that you want to flag.Specify the sentiments that you want to flag.static Class
<? extends SentimentFilter.Builder> Take this object and create a builder that contains all of the current property values of this object.final String
toString()
Returns a string representation of this object.Methods inherited from interface software.amazon.awssdk.utils.builder.ToCopyableBuilder
copy
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Method Details
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sentiments
Specify the sentiments that you want to flag.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasSentiments()
method.- Returns:
- Specify the sentiments that you want to flag.
-
hasSentiments
public final boolean hasSentiments()For responses, this returns true if the service returned a value for the Sentiments property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()
method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified. -
sentimentsAsStrings
Specify the sentiments that you want to flag.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasSentiments()
method.- Returns:
- Specify the sentiments that you want to flag.
-
absoluteTimeRange
Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified sentiments. See for more detail.
- Returns:
- Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified sentiments. See for more detail.
-
relativeTimeRange
Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified sentiments. See for more detail.
- Returns:
- Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified sentiments. See for more detail.
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participantRole
Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
If the service returns an enum value that is not available in the current SDK version,
participantRole
will returnParticipantRole.UNKNOWN_TO_SDK_VERSION
. The raw value returned by the service is available fromparticipantRoleAsString()
.- Returns:
- Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
- See Also:
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participantRoleAsString
Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
If the service returns an enum value that is not available in the current SDK version,
participantRole
will returnParticipantRole.UNKNOWN_TO_SDK_VERSION
. The raw value returned by the service is available fromparticipantRoleAsString()
.- Returns:
- Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
- See Also:
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negate
Set to
TRUE
to flag the sentiments that you didn't include in your request. Set toFALSE
to flag the sentiments that you specified in your request.- Returns:
- Set to
TRUE
to flag the sentiments that you didn't include in your request. Set toFALSE
to flag the sentiments that you specified in your request.
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toBuilder
Description copied from interface:ToCopyableBuilder
Take this object and create a builder that contains all of the current property values of this object.- Specified by:
toBuilder
in interfaceToCopyableBuilder<SentimentFilter.Builder,
SentimentFilter> - Returns:
- a builder for type T
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builder
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serializableBuilderClass
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hashCode
public final int hashCode() -
equals
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equalsBySdkFields
Description copied from interface:SdkPojo
Indicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in anSdkPojo
class, and is generated based on a service model.If an
SdkPojo
class does not have any inherited fields,equalsBySdkFields
andequals
are essentially the same.- Specified by:
equalsBySdkFields
in interfaceSdkPojo
- Parameters:
obj
- the object to be compared with- Returns:
- true if the other object equals to this object by sdk fields, false otherwise.
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toString
Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value. -
getValueForField
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sdkFields
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