Class: Aws::Connect::Types::RoutingProfile
- Inherits:
-
Struct
- Object
- Struct
- Aws::Connect::Types::RoutingProfile
- Defined in:
- gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb
Overview
Contains information about a routing profile.
Constant Summary collapse
- SENSITIVE =
[]
Instance Attribute Summary collapse
-
#agent_availability_timer ⇒ String
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
-
#default_outbound_queue_id ⇒ String
The identifier of the default outbound queue for this routing profile.
-
#description ⇒ String
The description of the routing profile.
-
#instance_id ⇒ String
The identifier of the Amazon Connect instance.
-
#is_default ⇒ Boolean
Whether this a default routing profile.
-
#last_modified_region ⇒ String
The Amazon Web Services Region where this resource was last modified.
-
#last_modified_time ⇒ Time
The timestamp when this resource was last modified.
-
#media_concurrencies ⇒ Array<Types::MediaConcurrency>
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
-
#name ⇒ String
The name of the routing profile.
-
#number_of_associated_queues ⇒ Integer
The number of associated queues in routing profile.
-
#number_of_associated_users ⇒ Integer
The number of associated users in routing profile.
-
#routing_profile_arn ⇒ String
The Amazon Resource Name (ARN) of the routing profile.
-
#routing_profile_id ⇒ String
The identifier of the routing profile.
-
#tags ⇒ Hash<String,String>
The tags used to organize, track, or control access for this resource.
Instance Attribute Details
#agent_availability_timer ⇒ String
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#default_outbound_queue_id ⇒ String
The identifier of the default outbound queue for this routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#description ⇒ String
The description of the routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#instance_id ⇒ String
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#is_default ⇒ Boolean
Whether this a default routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#last_modified_region ⇒ String
The Amazon Web Services Region where this resource was last modified.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#last_modified_time ⇒ Time
The timestamp when this resource was last modified.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#media_concurrencies ⇒ Array<Types::MediaConcurrency>
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#name ⇒ String
The name of the routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#number_of_associated_queues ⇒ Integer
The number of associated queues in routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#number_of_associated_users ⇒ Integer
The number of associated users in routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#routing_profile_arn ⇒ String
The Amazon Resource Name (ARN) of the routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#routing_profile_id ⇒ String
The identifier of the routing profile.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |
#tags ⇒ Hash<String,String>
The tags used to organize, track, or control access for this resource. For example, \{ "Tags": {"key1":"value1", "key2":"value2"\} \}.
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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15566 class RoutingProfile < Struct.new( :instance_id, :name, :routing_profile_arn, :routing_profile_id, :description, :media_concurrencies, :default_outbound_queue_id, :tags, :number_of_associated_queues, :number_of_associated_users, :agent_availability_timer, :last_modified_time, :last_modified_region, :is_default) SENSITIVE = [] include Aws::Structure end |