Skip to content

/AWS1/CL_CNT=>GETCURRENTUSERDATA()

About GetCurrentUserData

Gets the real-time active user data from the specified Amazon Connect instance.

Method Signature

IMPORTING

Required arguments:

IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

IO_FILTERS TYPE REF TO /AWS1/CL_CNTUSERDATAFILTERS /AWS1/CL_CNTUSERDATAFILTERS

The filters to apply to returned user data. You can filter up to the following limits:

  • Queues: 100

  • Routing profiles: 100

  • Agents: 100

  • Contact states: 9

  • User hierarchy groups: 1

The user data is retrieved for only the specified values/resources in the filter. A maximum of one filter can be passed from queues, routing profiles, agents, and user hierarchy groups.

Currently tagging is only supported on the resources that are passed in the filter.

Optional arguments:

IV_NEXTTOKEN TYPE /AWS1/CNTNEXTTOKEN /AWS1/CNTNEXTTOKEN

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

IV_MAXRESULTS TYPE /AWS1/CNTMAXRESULT100 /AWS1/CNTMAXRESULT100

The maximum number of results to return per page.

RETURNING

OO_OUTPUT TYPE REF TO /AWS1/CL_CNTGETCURRENTUSERDA01 /AWS1/CL_CNTGETCURRENTUSERDA01