Skip to content

/AWS1/CL_CNT=>PUTUSERSTATUS()

About PutUserStatus

Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.

For more information, see Agent status and Set your next status in the Amazon Connect Administrator Guide.

Method Signature

IMPORTING

Required arguments:

IV_USERID TYPE /AWS1/CNTUSERID /AWS1/CNTUSERID

The identifier of the user.

IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

IV_AGENTSTATUSID TYPE /AWS1/CNTAGENTSTATUSID /AWS1/CNTAGENTSTATUSID

The identifier of the agent status.

RETURNING

OO_OUTPUT TYPE REF TO /AWS1/CL_CNTPUTUSERSTATUSRSP /AWS1/CL_CNTPUTUSERSTATUSRSP