/AWS1/CL_CNT=>SUBMITCONTACTEVALUATION()¶
About SubmitContactEvaluation¶
Submits a contact evaluation in the specified Amazon Connect instance. Answers included
in the request are merged with existing answers for the given evaluation. If no answers or notes
are passed, the evaluation is submitted with the existing answers and notes. You can delete an
answer or note by passing an empty object ({}) to the question identifier.
If a contact evaluation is already in submitted state, this operation will trigger a resubmission.
Method Signature¶
IMPORTING¶
Required arguments:¶
IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID¶
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
IV_EVALUATIONID TYPE /AWS1/CNTRESOURCEID /AWS1/CNTRESOURCEID¶
A unique identifier for the contact evaluation.
Optional arguments:¶
IT_ANSWERS TYPE /AWS1/CL_CNTEVALANSWERINPUT=>TT_EVALUATIONANSWERSINPUTMAP TT_EVALUATIONANSWERSINPUTMAP¶
A map of question identifiers to answer value.
IT_NOTES TYPE /AWS1/CL_CNTEVALUATIONNOTE=>TT_EVALUATIONNOTESMAP TT_EVALUATIONNOTESMAP¶
A map of question identifiers to note value.