/AWS1/CL_CNT=>UPDATEROUTINGPFLCONCURRENCY()¶
About UpdateRoutingProfileConcurrency¶
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
Method Signature¶
IMPORTING¶
Required arguments:¶
IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID¶
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
IV_ROUTINGPROFILEID TYPE /AWS1/CNTROUTINGPROFILEID /AWS1/CNTROUTINGPROFILEID¶
The identifier of the routing profile.
IT_MEDIACONCURRENCIES TYPE /AWS1/CL_CNTMEDIACONCURRENCY=>TT_MEDIACONCURRENCIES TT_MEDIACONCURRENCIES¶
The channels that agents can handle in the Contact Control Panel (CCP).