/AWS1/CL_CNT=>UPROUTINGPFLAGENTAVAILABIL00()

About UpdateRoutingProfileAgentAvailabilityTimer

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Method Signature

IMPORTING

Required arguments:

IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

IV_ROUTINGPROFILEID TYPE /AWS1/CNTROUTINGPROFILEID /AWS1/CNTROUTINGPROFILEID

The identifier of the routing profile.

IV_AGENTAVAILABILITYTIMER TYPE /AWS1/CNTAGENTAVAILABILITYTI00 /AWS1/CNTAGENTAVAILABILITYTI00

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.