/AWS1/CL_SUP=>ADDCOMMUNICATIONTOCASE()

About AddCommunicationToCase

Adds additional customer communication to an Amazon Web Services Support case. Use the caseId parameter to identify the case to which to add communication. You can list a set of email addresses to copy on the communication by using the ccEmailAddresses parameter. The communicationBody value contains the text of the communication.

• You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

• If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Method Signature

IMPORTING

Required arguments:

IV_COMMUNICATIONBODY TYPE /AWS1/SUPCOMMUNICATIONBODY /AWS1/SUPCOMMUNICATIONBODY

The body of an email communication to add to the support case.

Optional arguments:

IV_CASEID TYPE /AWS1/SUPCASEID /AWS1/SUPCASEID

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47

IT_CCEMAILADDRESSES TYPE /AWS1/CL_SUPCCEMAILADDRESSLS00=>TT_CCEMAILADDRESSLIST TT_CCEMAILADDRESSLIST

The email addresses in the CC line of an email to be added to the support case.

IV_ATTACHMENTSETID TYPE /AWS1/SUPATTACHMENTSETID /AWS1/SUPATTACHMENTSETID

The ID of a set of one or more attachments for the communication to add to the case. Create the set by calling AddAttachmentsToSet

RETURNING

OO_OUTPUT TYPE REF TO /AWS1/CL_SUPADDCOMMUNICATION01 /AWS1/CL_SUPADDCOMMUNICATION01