/AWS1/CL_WIS=>UPDATEQUICKRESPONSE()
¶
About UpdateQuickResponse¶
Updates an existing Wisdom quick response.
Method Signature¶
IMPORTING¶
Required arguments:¶
IV_KNOWLEDGEBASEID
TYPE /AWS1/WISUUIDORARN
/AWS1/WISUUIDORARN
¶
The identifier of the knowledge base. This should not be a QUICK_RESPONSES type knowledge base if you're storing Wisdom Content resource to it. Can be either the ID or the ARN. URLs cannot contain the ARN.
IV_QUICKRESPONSEID
TYPE /AWS1/WISUUIDORARN
/AWS1/WISUUIDORARN
¶
The identifier of the quick response.
Optional arguments:¶
IV_NAME
TYPE /AWS1/WISQUICKRESPONSENAME
/AWS1/WISQUICKRESPONSENAME
¶
The name of the quick response.
IO_CONTENT
TYPE REF TO /AWS1/CL_WISQUICKRSPDATAPVDR
/AWS1/CL_WISQUICKRSPDATAPVDR
¶
The updated content of the quick response.
IV_CONTENTTYPE
TYPE /AWS1/WISQUICKRESPONSETYPE
/AWS1/WISQUICKRESPONSETYPE
¶
The media type of the quick response content.
Use
application/x.quickresponse;format=plain
for quick response written in plain text.Use
application/x.quickresponse;format=markdown
for quick response written in richtext.
IO_GROUPINGCONFIGURATION
TYPE REF TO /AWS1/CL_WISGROUPINGCONF
/AWS1/CL_WISGROUPINGCONF
¶
The updated grouping configuration of the quick response.
IV_REMOVEGROUPINGCONF
TYPE /AWS1/WISBOOLEAN
/AWS1/WISBOOLEAN
¶
Whether to remove the grouping configuration of the quick response.
IV_DESCRIPTION
TYPE /AWS1/WISQUICKRESPONSEDESC
/AWS1/WISQUICKRESPONSEDESC
¶
The updated description of the quick response.
IV_REMOVEDESCRIPTION
TYPE /AWS1/WISBOOLEAN
/AWS1/WISBOOLEAN
¶
Whether to remove the description from the quick response.
IV_SHORTCUTKEY
TYPE /AWS1/WISSHORTCUTKEY
/AWS1/WISSHORTCUTKEY
¶
The shortcut key of the quick response. The value should be unique across the knowledge base.
IV_REMOVESHORTCUTKEY
TYPE /AWS1/WISBOOLEAN
/AWS1/WISBOOLEAN
¶
Whether to remove the shortcut key of the quick response.
IV_ISACTIVE
TYPE /AWS1/WISBOOLEAN
/AWS1/WISBOOLEAN
¶
Whether the quick response is active.
IT_CHANNELS
TYPE /AWS1/CL_WISCHANNELS_W=>TT_CHANNELS
TT_CHANNELS
¶
The Amazon Connect contact channels this quick response applies to. The supported contact channel types include
Chat
.
IV_LANGUAGE
TYPE /AWS1/WISLANGUAGECODE
/AWS1/WISLANGUAGECODE
¶
The language code value for the language in which the quick response is written. The supported language codes include
de_DE
,en_US
,es_ES
,fr_FR
,id_ID
,it_IT
,ja_JP
,ko_KR
,pt_BR
,zh_CN
,zh_TW