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/AWS1/CL_WIS=>UPDATEQUICKRESPONSE()

About UpdateQuickResponse

Updates an existing Wisdom quick response.

Method Signature

IMPORTING

Required arguments:

IV_KNOWLEDGEBASEID TYPE /AWS1/WISUUIDORARN /AWS1/WISUUIDORARN

The identifier of the knowledge base. This should not be a QUICK_RESPONSES type knowledge base if you're storing Wisdom Content resource to it. Can be either the ID or the ARN. URLs cannot contain the ARN.

IV_QUICKRESPONSEID TYPE /AWS1/WISUUIDORARN /AWS1/WISUUIDORARN

The identifier of the quick response.

Optional arguments:

IV_NAME TYPE /AWS1/WISQUICKRESPONSENAME /AWS1/WISQUICKRESPONSENAME

The name of the quick response.

IO_CONTENT TYPE REF TO /AWS1/CL_WISQUICKRSPDATAPVDR /AWS1/CL_WISQUICKRSPDATAPVDR

The updated content of the quick response.

IV_CONTENTTYPE TYPE /AWS1/WISQUICKRESPONSETYPE /AWS1/WISQUICKRESPONSETYPE

The media type of the quick response content.

  • Use application/x.quickresponse;format=plain for quick response written in plain text.

  • Use application/x.quickresponse;format=markdown for quick response written in richtext.

IO_GROUPINGCONFIGURATION TYPE REF TO /AWS1/CL_WISGROUPINGCONF /AWS1/CL_WISGROUPINGCONF

The updated grouping configuration of the quick response.

IV_REMOVEGROUPINGCONF TYPE /AWS1/WISBOOLEAN /AWS1/WISBOOLEAN

Whether to remove the grouping configuration of the quick response.

IV_DESCRIPTION TYPE /AWS1/WISQUICKRESPONSEDESC /AWS1/WISQUICKRESPONSEDESC

The updated description of the quick response.

IV_REMOVEDESCRIPTION TYPE /AWS1/WISBOOLEAN /AWS1/WISBOOLEAN

Whether to remove the description from the quick response.

IV_SHORTCUTKEY TYPE /AWS1/WISSHORTCUTKEY /AWS1/WISSHORTCUTKEY

The shortcut key of the quick response. The value should be unique across the knowledge base.

IV_REMOVESHORTCUTKEY TYPE /AWS1/WISBOOLEAN /AWS1/WISBOOLEAN

Whether to remove the shortcut key of the quick response.

IV_ISACTIVE TYPE /AWS1/WISBOOLEAN /AWS1/WISBOOLEAN

Whether the quick response is active.

IT_CHANNELS TYPE /AWS1/CL_WISCHANNELS_W=>TT_CHANNELS TT_CHANNELS

The Amazon Connect contact channels this quick response applies to. The supported contact channel types include Chat.

IV_LANGUAGE TYPE /AWS1/WISLANGUAGECODE /AWS1/WISLANGUAGECODE

The language code value for the language in which the quick response is written. The supported language codes include de_DE, en_US, es_ES, fr_FR, id_ID, it_IT, ja_JP, ko_KR, pt_BR, zh_CN, zh_TW

RETURNING

OO_OUTPUT TYPE REF TO /AWS1/CL_WISUPDATEQUICKRSPRSP /AWS1/CL_WISUPDATEQUICKRSPRSP