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Enabling Amazon DevOps Agent from your Amazon Support Center Console - Amazon Web Services Support
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Enabling Amazon DevOps Agent from your Amazon Support Center Console

Enabling Amazon DevOps Agent from the Support Center Console creates an agent space and the Amazon Identity and Access Management (IAM) resources required by the agent and its operator web app. Activation runs in the US East (N. Virginia) (us-east-1) Region.

To enable Amazon DevOps Agent

  1. Sign in to the Amazon Support Center Console.

  2. Navigate to your Amazon Web Services Support plan management page.

  3. On the Amazon DevOps Agent card, choose Enable.

  4. In the activation dialog, review the description, choose Enable DevOps Agent, and then choose Save.

Activation includes the following four phases:

  • Setting up monitoring permissions

  • Creating the agent space

  • Setting up operator access

  • Connecting the agent to your Amazon Web Services account

When activation completes, you can open the Amazon DevOps Agent web app from the success message link, or anytime from the Amazon Web Services Management Console.

For a detailed explanation of what the agent does in your account, what data it stores, and the IAM access it has, see About Amazon DevOps Agent in the Amazon DevOps Agent User Guide. For an overview of the agent's security posture, see Amazon DevOps Agent Security in the Amazon DevOps Agent User Guide.