Testing your gateway's network connectivity - Amazon Storage Gateway
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Amazon FSx File Gateway is no longer available to new customers. Existing customers of FSx File Gateway can continue to use the service normally. For capabilities similar to FSx File Gateway, visit this blog post.

Testing your gateway's network connectivity

You can use your gateway's local console to test your network connectivity. This test can be useful when you are troubleshooting network issues with your gateway.

To test your gateway's network connectivity
  1. Log in to your gateway's local console:

  2. From the Amazon Appliance Activation - Configuration main menu, enter the corresponding numeral to select Test Network Connectivity.

    If your gateway has already been activated, the connectivity test begins immediately. For gateways that have not yet been activated, you must specify the endpoint type and Amazon Web Services Region as described in the following steps.

  3. If your gateway is not yet activated, enter the corresponding numeral to select the endpoint type for your gateway.

  4. If you selected the public endpoint type, enter the corresponding numeral to select the Amazon Web Services Region that you want to test. For supported Amazon Web Services Regions and a list of Amazon service endpoints you can use with Storage Gateway, see Amazon Storage Gateway endpoints and quotas in the Amazon Web Services General Reference.

As the test progresses, each endpoint displays either [PASSED] or [FAILED], indicating the status of the connection as follows:

Message Description
[PASSED] Storage Gateway has network connectivity.
[FAILED] Storage Gateway does not have network connectivity.