Resetting your IAM Identity Center user password - Amazon IAM Identity Center
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Resetting your IAM Identity Center user password

The Amazon Web Services access portal provides IAM Identity Center users with single sign-on access to all their assigned Amazon accounts and cloud applications through a web portal. The Amazon Web Services access portal is different from the Amazon Web Services Management Console, which is a collection of service consoles for managing Amazon resources.

Use this procedure to reset your IAM Identity Center user password for the Amazon Web Services access portal. Learn more about User types in the Amazon Sign-In User Guide.

Considerations

The reset your password functionality for your Amazon Web Services access portal is only available for users of Identity Center instances that are using Identity Center directory or Amazon Managed Microsoft AD as their identity source. If your user is connected to an external identity provider or AD Connector, user password resets must be done from the external identity provider or connected Active Directory.

To reset your password to the Amazon Web Services access portal

  1. Open a web browser and go to the sign-in page for your Amazon Web Services access portal.

    If you don't have your Amazon Web Services access portal URL, check your email. You should have been emailed an invitation to join Amazon IAM Identity Center that includes a specific sign-in URL to the Amazon Web Services access portal. Alternatively, your administrator might have directly provided you with a one-time password and the Amazon Web Services access portal URL. If you can't locate this information, ask your administrator to send it to you.

    For more information about signing into the Amazon Web Services access portal, see Sign in to the Amazon Web Services access portal in the Amazon Sign-In User Guide.

  2. Enter your Username, and then choose Next.

  3. Under Password, choose Forgot password.

    Verify your Username and enter the characters for the provided image to confirm that you're not a robot. Then choose Next. You might need to disable ad blocker software if you can't enter characters.

  4. A message appears to confirm that a reset password email was sent. Choose Continue.

  5. You'll receive an email from no-reply@signin.aws with the subject Password reset requested. In your email, choose Reset password.

  6. On the Reset password page, verify your Username, specify a new password for the Amazon Web Services access portal, and then choose Set new password.

  7. You'll receive an email from no-reply@signin.aws with the subject line Password updated.

Note

An administrator can reset your password by either sending an email to you with instructions for resetting your password or generating a one-time password and sharing it with you. If you're an administrator, see Reset the IAM Identity Center user password for an end user.