Create OpsItems - Amazon Systems Manager
Services or capabilities described in Amazon Web Services documentation might vary by Region. To see the differences applicable to the China Regions, see Getting Started with Amazon Web Services in China (PDF).

Amazon Systems Manager Change Manager is no longer open to new customers. Existing customers can continue to use the service as normal. For more information, see Amazon Systems Manager Change Manager availability change.

Create OpsItems

After you set up OpsCenter, a tool in Amazon Systems Manager, and integrate it with your Amazon Web Services services, your Amazon Web Services services automatically create OpsItems based on default rules, events, or alarms.

You can view the statuses and severity levels of default Amazon EventBridge rules. If required, you can create or edit these rules from Amazon EventBridge. You can also view alarms from Amazon CloudWatch, and create or edit alarms. Using rules and alarms, you can configure events for which you want to generate OpsItems automatically.

When the system creates an OpsItem, it's in the Open status. You can change the status to In progress when you start investigation of the OpsItem and to Resolved after you remediate the OpsItem. For more information about how to configure alarms and rules in Amazon Web Services services to create OpsItems and how to create OpsItems manually, see the following topics.