Using Amazon Web Services Support self-service runbooks
This section describes how to use some of the self-service automations created by the Amazon Web Services Support team. These automations help you manage your Amazon resources.
Support Automation Workflows
Support Automation Workflows (SAW) are automation runbooks written and maintained by the Amazon Web Services Support team. These runbooks help you troubleshoot common issues with your Amazon resources, proactively monitor and identify network issues, collect and analyze logs, and more.
SAW runbooks use the AWSSupport
prefix. For
example, AWSSupport-ActivateWindowsWithAmazonLicense
.
Additionally, Amazon Enterprise and Business Support customers also have access to
runbooks that use the AWSPremiumSupport
prefix.
For example, AWSPremiumSupport-TroubleshootEC2DiskUsage
.
To learn more about Amazon Web Services Support, see Getting started with Amazon Web Services Support.