Package software.amazon.awssdk.services.connect.model

Interface CreateRoutingProfileRequest.Builder

All Superinterfaces:
AwsRequest.Builder, Buildable, ConnectRequest.Builder, CopyableBuilder<CreateRoutingProfileRequest.Builder,CreateRoutingProfileRequest>, SdkBuilder<CreateRoutingProfileRequest.Builder,CreateRoutingProfileRequest>, SdkPojo, SdkRequest.Builder
Enclosing class:
CreateRoutingProfileRequest
public static interface CreateRoutingProfileRequest.Builder extends ConnectRequest.Builder, SdkPojo, CopyableBuilder<CreateRoutingProfileRequest.Builder,CreateRoutingProfileRequest>

  • Method Details

    • instanceId

      CreateRoutingProfileRequest.Builder instanceId(String instanceId)

      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

      Parameters:
      instanceId - The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • name

      CreateRoutingProfileRequest.Builder name(String name)

      The name of the routing profile. Must not be more than 127 characters.

      Parameters:
      name - The name of the routing profile. Must not be more than 127 characters.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • description

      CreateRoutingProfileRequest.Builder description(String description)

      Description of the routing profile. Must not be more than 250 characters.

      Parameters:
      description - Description of the routing profile. Must not be more than 250 characters.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • defaultOutboundQueueId

      CreateRoutingProfileRequest.Builder defaultOutboundQueueId(String defaultOutboundQueueId)

      The default outbound queue for the routing profile.

      Parameters:
      defaultOutboundQueueId - The default outbound queue for the routing profile.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • queueConfigs

      CreateRoutingProfileRequest.Builder queueConfigs(Collection<RoutingProfileQueueConfig> queueConfigs)

      The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

      The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

      Parameters:
      queueConfigs - The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

      The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • queueConfigs

      CreateRoutingProfileRequest.Builder queueConfigs(RoutingProfileQueueConfig... queueConfigs)

      The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

      The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

      Parameters:
      queueConfigs - The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

      The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • queueConfigs

      CreateRoutingProfileRequest.Builder queueConfigs(Consumer<RoutingProfileQueueConfig.Builder>... queueConfigs)

      The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

      The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

      This is a convenience method that creates an instance of the RoutingProfileQueueConfig.Builder avoiding the need to create one manually via RoutingProfileQueueConfig.builder().

      When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to queueConfigs(List<RoutingProfileQueueConfig>).

      Parameters:
      queueConfigs - a consumer that will call methods on RoutingProfileQueueConfig.Builder
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:

    • mediaConcurrencies

      CreateRoutingProfileRequest.Builder mediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies)

      The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

      Parameters:
      mediaConcurrencies - The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • mediaConcurrencies

      CreateRoutingProfileRequest.Builder mediaConcurrencies(MediaConcurrency... mediaConcurrencies)

      The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

      Parameters:
      mediaConcurrencies - The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • mediaConcurrencies

      CreateRoutingProfileRequest.Builder mediaConcurrencies(Consumer<MediaConcurrency.Builder>... mediaConcurrencies)

      The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

      This is a convenience method that creates an instance of the MediaConcurrency.Builder avoiding the need to create one manually via MediaConcurrency.builder().

      When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to mediaConcurrencies(List<MediaConcurrency>).

      Parameters:
      mediaConcurrencies - a consumer that will call methods on MediaConcurrency.Builder
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:

    • tags

      CreateRoutingProfileRequest.Builder tags(Map<String,String> tags)

      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

      Parameters:
      tags - The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • agentAvailabilityTimer

      CreateRoutingProfileRequest.Builder agentAvailabilityTimer(String agentAvailabilityTimer)

      Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

      Parameters:
      agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:

    • agentAvailabilityTimer

      CreateRoutingProfileRequest.Builder agentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer)

      Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

      Parameters:
      agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:

    • overrideConfiguration

      CreateRoutingProfileRequest.Builder overrideConfiguration(AwsRequestOverrideConfiguration overrideConfiguration)
      Description copied from interface: AwsRequest.Builder
      Add an optional request override configuration.
      Specified by:
      overrideConfiguration in interface AwsRequest.Builder
      Parameters:
      overrideConfiguration - The override configuration.
      Returns:
      This object for method chaining.

    • overrideConfiguration

      CreateRoutingProfileRequest.Builder overrideConfiguration(Consumer<AwsRequestOverrideConfiguration.Builder> builderConsumer)
      Description copied from interface: AwsRequest.Builder
      Add an optional request override configuration.
      Specified by:
      overrideConfiguration in interface AwsRequest.Builder
      Parameters:
      builderConsumer - A Consumer to which an empty AwsRequestOverrideConfiguration.Builder will be given.
      Returns:
      This object for method chaining.