Class CreateRoutingProfileRequest
- All Implemented Interfaces:
SdkPojo
,ToCopyableBuilder<CreateRoutingProfileRequest.Builder,
CreateRoutingProfileRequest>
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Nested Class Summary
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Method Summary
Modifier and TypeMethodDescriptionfinal AgentAvailabilityTimer
Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.final String
Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.builder()
final String
The default outbound queue for the routing profile.final String
Description of the routing profile.final boolean
final boolean
equalsBySdkFields
(Object obj) Indicates whether some other object is "equal to" this one by SDK fields.final <T> Optional
<T> getValueForField
(String fieldName, Class<T> clazz) Used to retrieve the value of a field from any class that extendsSdkRequest
.final int
hashCode()
final boolean
For responses, this returns true if the service returned a value for the MediaConcurrencies property.final boolean
For responses, this returns true if the service returned a value for the QueueConfigs property.final boolean
hasTags()
For responses, this returns true if the service returned a value for the Tags property.final String
The identifier of the Amazon Connect instance.final List
<MediaConcurrency> The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.final String
name()
The name of the routing profile.final List
<RoutingProfileQueueConfig> The inbound queues associated with the routing profile.static Class
<? extends CreateRoutingProfileRequest.Builder> tags()
The tags used to organize, track, or control access for this resource.Take this object and create a builder that contains all of the current property values of this object.final String
toString()
Returns a string representation of this object.Methods inherited from class software.amazon.awssdk.awscore.AwsRequest
overrideConfiguration
Methods inherited from interface software.amazon.awssdk.utils.builder.ToCopyableBuilder
copy
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Method Details
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instanceId
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Returns:
- The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
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name
The name of the routing profile. Must not be more than 127 characters.
- Returns:
- The name of the routing profile. Must not be more than 127 characters.
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description
Description of the routing profile. Must not be more than 250 characters.
- Returns:
- Description of the routing profile. Must not be more than 250 characters.
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defaultOutboundQueueId
The default outbound queue for the routing profile.
- Returns:
- The default outbound queue for the routing profile.
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hasQueueConfigs
public final boolean hasQueueConfigs()For responses, this returns true if the service returned a value for the QueueConfigs property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()
method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified. -
queueConfigs
The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.
The limit of 10 array members applies to the maximum number of
RoutingProfileQueueConfig
objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasQueueConfigs()
method.- Returns:
- The inbound queues associated with the routing profile. If no queue is added, the agent can make only
outbound calls.
The limit of 10 array members applies to the maximum number of
RoutingProfileQueueConfig
objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.
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hasMediaConcurrencies
public final boolean hasMediaConcurrencies()For responses, this returns true if the service returned a value for the MediaConcurrencies property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()
method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified. -
mediaConcurrencies
The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasMediaConcurrencies()
method.- Returns:
- The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
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hasTags
public final boolean hasTags()For responses, this returns true if the service returned a value for the Tags property. This DOES NOT check that the value is non-empty (for which, you should check theisEmpty()
method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified. -
tags
The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the
hasTags()
method.- Returns:
- The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
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agentAvailabilityTimer
Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
If the service returns an enum value that is not available in the current SDK version,
agentAvailabilityTimer
will returnAgentAvailabilityTimer.UNKNOWN_TO_SDK_VERSION
. The raw value returned by the service is available fromagentAvailabilityTimerAsString()
.- Returns:
- Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
- See Also:
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agentAvailabilityTimerAsString
Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
If the service returns an enum value that is not available in the current SDK version,
agentAvailabilityTimer
will returnAgentAvailabilityTimer.UNKNOWN_TO_SDK_VERSION
. The raw value returned by the service is available fromagentAvailabilityTimerAsString()
.- Returns:
- Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
- See Also:
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toBuilder
Description copied from interface:ToCopyableBuilder
Take this object and create a builder that contains all of the current property values of this object.- Specified by:
toBuilder
in interfaceToCopyableBuilder<CreateRoutingProfileRequest.Builder,
CreateRoutingProfileRequest> - Specified by:
toBuilder
in classConnectRequest
- Returns:
- a builder for type T
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builder
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serializableBuilderClass
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hashCode
public final int hashCode()- Overrides:
hashCode
in classAwsRequest
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equals
- Overrides:
equals
in classAwsRequest
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equalsBySdkFields
Description copied from interface:SdkPojo
Indicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in anSdkPojo
class, and is generated based on a service model.If an
SdkPojo
class does not have any inherited fields,equalsBySdkFields
andequals
are essentially the same.- Specified by:
equalsBySdkFields
in interfaceSdkPojo
- Parameters:
obj
- the object to be compared with- Returns:
- true if the other object equals to this object by sdk fields, false otherwise.
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toString
Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value. -
getValueForField
Description copied from class:SdkRequest
Used to retrieve the value of a field from any class that extendsSdkRequest
. The field name specified should match the member name from the corresponding service-2.json model specified in the codegen-resources folder for a given service. The class specifies what class to cast the returned value to. If the returned value is also a modeled class, theSdkRequest.getValueForField(String, Class)
method will again be available.- Overrides:
getValueForField
in classSdkRequest
- Parameters:
fieldName
- The name of the member to be retrieved.clazz
- The class to cast the returned object to.- Returns:
- Optional containing the casted return value
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sdkFields
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