Amazon managed policies for Amazon Web Services Support App in Slack
Note
To access and view support cases in the Amazon Support Center Console, see Manage access to Amazon Web Services Support Center.
Amazon Web Services Support App has the following managed policies.
Contents
Amazon managed policy: AWSSupportAppFullAccess
You can use the AWSSupportAppFullAccess
For more information, see Amazon Web Services Support App in Slack.
This policy grants permissions that allow the entity to perform Amazon Web Services Support, Service Quotas, and IAM actions for the Amazon Web Services Support App.
Permissions details
This policy includes the following permissions:
-
servicequotas
– Describes your existing service quotas and requests, and creates service quota increases for your account. -
support
– Creates, updates, and resolves your support cases. Updates and describes information about your cases, such as file attachments, correspondences, and severity levels. Initiates live chat sessions with a support agent. -
iam
– Creates a service-linked role for Service Quotas.
{ "Version": "2012-10-17", "Statement": [ { "Effect": "Allow", "Action": [ "servicequotas:GetRequestedServiceQuotaChange", "servicequotas:GetServiceQuota", "servicequotas:RequestServiceQuotaIncrease", "support:AddAttachmentsToSet", "support:AddCommunicationToCase", "support:CreateCase", "support:DescribeCases", "support:DescribeCommunications", "support:DescribeSeverityLevels", "support:InitiateChatForCase", "support:ResolveCase" ], "Resource": "*" }, { "Effect": "Allow", "Action": "iam:CreateServiceLinkedRole", "Resource": "*", "Condition": { "StringEquals": {"iam:AWSServiceName": "servicequotas.amazonaws.com"} } } ] }
For more information, see Managing access to the Amazon Web Services Support App.
Amazon managed policy: AWSSupportAppReadOnlyAccess
The AWSSupportAppReadOnlyAccess
Permissions details
This policy includes the following permissions:
-
support
– Describes support case details and communications added to the support cases.
{ "Version": "2012-10-17", "Statement": [ { "Effect": "Allow", "Action": [ "support:DescribeCases", "support:DescribeCommunications" ], "Resource": "*" } ] }
Amazon Web Services Support App updates to Amazon managed policies
View details about updates to Amazon managed policies for Amazon Web Services Support App since this service began tracking these changes. For automatic alerts about changes to this page, subscribe to the RSS feed on the Document history page.
The following table describes important updates to the Amazon Web Services Support App managed policies since August 17, 2022.
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Change | Description | Date | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
AWSSupportAppFullAccess and AWSSupportAppReadOnlyAccess New Amazon managed policies for the Amazon Web Services Support App |
You can use these policies for the IAM role that you configure for your Slack channel configuration. For more information, see Managing access to the Amazon Web Services Support App. |
August 19, 2022 |
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Change log published |
Change log for the Amazon Web Services Support App managed policies. |
August 19, 2022 |